claims

At Goodsure we understand that filing an insurance claim can be a stressful experience. That’s why we’re committed to aiding you and Policyholders with a seamless and hassle-free claims service.
 
Our experienced claims handlers are dedicated to helping you navigate the claims process from start to finish. We’ll work with you to gather all the necessary information and documentation, and we’ll keep you informed every step of the way.
 
We know that time is of the essence when it comes to filing a claim, which is why we strive to provide fast and efficient claims service. Our goal is to get your claim processed to a satisfactory outcome as quickly as possible.
 
At Goodsure we are committed to providing all clients with the highest level of customer service. If you have any questions or concerns about the claims process, our team is always here to help. Contact us today to learn more about our claims service.

What you need to do

Contact the broker

or insurer as soon as possible to claim on a policy

Complete and submit a claim form

Including Police report (if applicable).

Begin to collate documents referring to the claim which

(depending on the type of claim) could include:

  • Packing list
  • Delivery order or other proof that the goods were in the vehicle at the time of the incident
  • Repair or replacement bill, as evidence of the value of the goods
  • Supplier’s invoice or other proof that the goods were purchased
  • Dash cam footage
  • Any photos which were taken and show any damage

We will advise your Insurers

Of the claim and we will guide you through the rest of the process, which again differs slightly depending on whether the claim is for GIT, Liability or Property, and whether or not liability is in dispute.

If you have any questions

We are here to help, just ask

Downloads

Employers- Liability Claim Form

Freight Liability Claim Form

Property Claim Form